September 5, 2012
Neolane Delivers on the Digital Customer Experience at Shop.org Annual Summit 2012
Neolane's New Mobile App Channel Enables Retailers to Drive Greater Cross-Channel Customer Engagement
Conversational marketing technology provider Neolane, Inc. today announced details of its participation at the Shop.org Annual Summit 2012. At this year’s Summit, the company will demonstrate advantages of the Neolane Mobile App Channel and discuss its role in retailers’ broader initiatives that leverage social-local-mobile (SoLoMo) strategies to drive greater cross-channel customer engagement.
To be held September 10-12 at the Colorado Convention Center in Denver, Colo., the Summit will feature top players in the digital retail industry, drawing more than 4,000 attendees and 200 exhibitors. Attendees can learn more about the Neolane Mobile App Channel in demonstrations being held in booth #353.
With the Neolane Mobile App Channel, organizations can facilitate one-to-one personalized messages and offers in mobile push notifications and in-app content. Retailers can evolve mobile marketing beyond siloed, generic SMS messaging to support a range of customer engagement strategies such as event-triggered and cross-channel marketing while integrating with transactional messaging initiatives as well as promotional and geolocation activities. Neolane further extends customer engagement across inbound and outbound communications channels by integrating brands’ mobile app with their marketing database and automating the execution of campaigns using push notifications and personalized, contextualized and geo-personalized in-app content.
"The annual Shop.org Summit is one of the most vital and valuable digital retail events in the industry," said Stephan Dietrich, president, Neolane, Inc. "With key themes focused on digital marketing trends and evolving the customer experience, this event is the perfect showcase for the industry-first capabilities of the Neolane Mobile App Channel. Our breakthrough solution drives higher levels of cross-channel engagement and moves organizations beyond expensive, one-sided SMS messaging to free, fully personalized and actionable push communications."
Shop.org is a division of the National Retail Federation (NRF). This year's Shop.org Summit will feature industry-leading keynote speakers, concurrent sessions, the latest findings from the NRF’s annual State of Retailing Online Study, BIG !dea Sessions with exhibitor-delivered content, roundtable discussions and more. For further details on this year’s summit, visit: www.shop.org/summit12.
Additional Information
- Visit Neolane at this year's Summit at booth #353.
- Become a fan of Shop.org on Facebook at www.facebook.com/shoporg.
- Follow @ShopOrgSummit on Twitter at www.twitter.com/shoporgsummit or join the discussion #shoporg12.
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