The travel and hospitality industry faces unique challenges and opportunities. Thanks to a sluggish economy and a plethora of research and booking options, travelers are more price-conscious than ever. At the same time, the industry is in a unique position to leverage emerging channels, such as mobile and social media, to dramatically increase customer engagement, loyalty, and lifetime value.
Neolane is ideally suited for these needs. Our conversational marketing platform allows marketers to build a 360-degree customer view and plan, target, execute, and measure sophisticated cross-channel marketing strategies. From triggered campaigns to automated life-cycle and lead nurturing campaigns, customers receive the right message at the right time and via the right channel. The result is increased bookings and repeat business.
Neolane can help travel and hospitality marketers:
Some of Neolane's travel and hospitality industry customers include: