The quality of service provided with a software solution is a key factor in the success of enterprise marketing projects. Neolane, in conjunction with a network of partner companies, has developed a comprehensive range of services to help you deploy, run, and administer our software solutions in the best possible conditions.

The quality of our services and the reactivity of our teams are recognised by our customers. 100% of Neolane's customers have taken out support and maintenance contracts - proof of their continued satisfaction.

Neolane offers services in three main areas:

• Consulting: We aim to guarantee the success of your projects before, during and after implementation of the Neolane solution
• Education: We aim to provide users and administrators with the requisite knowledge and training to manage the application
• Support: We aim to ensure a level of technical support that corresponds to your needs

These services can be performed by Neolane's Professional Services team or through Neolane's partner network which brings additional line-of-business experience and both global and local expertise.